Privacy Policy

Effective Date: December 17, 2025

1. Introduction

Welcome to Plactora ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, date of birth, gender preference
• Chat Messages: Conversations with AI partner for app functionality
• Profile Data: User preferences and settings

2.2 Automatically Collected Information

• Device Information: Device type, operating system, app version
• Usage Data: App interactions, features used, session duration
• Crash Reports: Technical diagnostics for app improvements

3. How We Use Your Information

We use the collected information for:

• App Functionality: Provide AI conversation practice features
• Account Management: Create and maintain your account
• Personalization: Remember conversations and adapt AI responses
• Improvements: Analyze usage to enhance app features
• Security: Protect against unauthorized access and abuse
• Communication: Send important updates about the app

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (HTTPS) and at rest
• Secure Servers: Information stored on secure servers
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Ongoing security assessments and improvements

5. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data only in these limited circumstances:

• Service Providers: Trusted third parties helping operate the app (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In case of merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from promotional communications
• Data Portability: Request data in a portable format

7. Children's Privacy

Plactora is intended for users aged 18 and older. We do not knowingly collect information from individuals under 18. If we discover that a user under 18 has provided personal information, we will promptly delete it.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Services

Our app may contain links to third-party services. This Privacy Policy does not apply to those services. Please review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

13. Your Consent

By using Plactora, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our app.

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